1. Acceptance of the Terms
By using our platform, you agree to be bound by these terms and conditions ("Terms"). If you do not agree with any part of these Terms, please do not use our platform.
2. Eligibility Requirements
Our services are available only to individuals who meet certain eligibility requirements. These include:
3. Minimum Age Requirements
To use our platform, you must be at least 18 years old. We reserve the right to request proof of age from users who appear to be under 18.
4. Geographic Restrictions
Our services are not available in Northern Ireland, Channel Islands, Isle of Man, or any location outside Great Britain. If you attempt to access our platform from one of these locations, we may block your account and deny service.
5. Account Registration Rules
To create an account on our platform, you must provide us with accurate information about yourself. You must also agree to keep your account details up-to-date and confidential.
6. One-Account-Per-User Policy
Each user is entitled to only one account. Attempting to create multiple accounts will result in suspension or closure of all affected accounts.
7. Identity Verification and KYC
We reserve the right to request identification and proof of address from users as part of our Know Your Customer (KYC) procedures.
8. Account Accuracy Obligations
You must ensure that your account information is accurate and up-to-date at all times. You are responsible for any losses or damages resulting from inaccurate or incomplete account information.
9. Account Security Responsibilities
You are responsible for maintaining the security of your account and login credentials. We recommend using strong passwords, two-factor authentication, and other security measures to protect your account.
10. Login Credentials and Password Protection
You must keep your login credentials confidential and not share them with anyone else. You agree to notify us immediately if you suspect any unauthorized access or breach of your account.
11. Restricted Behavior and Prohibited Activities
We reserve the right to restrict or deny service to users who engage in certain behaviors, including but not limited to:
12. Bonus and Promotion Rules
All bonuses and promotions are subject to our terms and conditions. Please read the specific rules for each bonus before accepting it.
13. Wagering and Gameplay Conditions
Our games are governed by a random number generator (RNG) system, which ensures fairness and randomness in gameplay outcomes. You agree that all results are final and non-negotiable.
14. Bonus Abuse Prevention
We reserve the right to cancel or deduct bonuses from accounts that show signs of bonus abuse, including but not limited to:
15. Deposits and Withdrawals (If Supported by Source Material)
You can deposit funds into your account using our supported payment methods. We will process withdrawals upon request, subject to verification procedures.
16. Verification Before Withdrawals
We reserve the right to request identification and proof of address before processing a withdrawal from an account.
17. Processing and Review Procedures
Our team reviews all transactions and gameplay activity for irregularities or suspicious behavior. If we identify any issues, we will notify you and take necessary action.
18. Responsible Gambling Expectations
We encourage responsible gaming practices among our users. You agree to gamble within your means and not rely on gambling as a source of income.
19. Self-Exclusion and Account Restrictions
If you believe you have developed problem-gambling behavior, please contact us about self-excluding yourself from our platform for up to 5 years or longer if necessary.
20. Game Fairness and RNG Systems
Our games are governed by an independent RNG system, ensuring fairness and randomness in gameplay outcomes. We may void any results that demonstrate a technical issue with the game or RNG system.
21. Technical Interruptions or Voided Gameplay
We reserve the right to suspend or cancel gameplay if we identify any technical issues affecting our platform's integrity. In such cases, all affected accounts will be notified and provided with reasonable alternatives for gameplay continuity.
22. Suspension or Closure of Accounts
If you breach these terms, we may suspend or close your account at our discretion. Any disputes related to account suspension or closure should contact us via support channels.
23. Intellectual Property and Platform Ownership
Our platform is owned by Postcode Lottery Casino (Postcode Lottery Limited). You agree that all intellectual property rights in the content of the website are reserved by its owner(s) and not used without explicit written permission.
24. Limitation of Liability
In no event shall we be liable for any special, indirect or consequential damages arising from your use of our platform.
25. Modification of Terms
We reserve the right to modify these terms at any time, with immediate effect upon notice on this page. You should check back regularly for updates and changes.
26. Contact or Support Guidance
Should you have questions about our services or experience any issues while using them, please do not hesitate to contact us through support channels provided within your account dashboard or website menu.
27. Applicable Licensing or Regulatory Oversight
Our platform is governed by the regulations of Great Britain and subject to oversight from relevant authorities such as the UK Gambling Commission (UKGC)
