Introduction
We are committed to protecting the personal information that you provide when using our platform. This Privacy Policy explains how we collect, use and protect your data.
What Personal Information May Be Collected
When you register for an account with us, we may ask for certain personal details such as name, email address, postcode and date of birth. We may also collect device and browser information to ensure that our platform functions correctly on your device. Additionally, we use usage analytics tools to monitor how users interact with our site.
Account Registration Information
We store the information you provide when registering for an account in a secure database. This includes name, email address, postcode and date of birth. We use this information to verify your age and eligibility to participate on our platform.
Device and Browser Information
When you visit or interact with our site, we may collect device and browser information such as type, operating system, screen resolution and language preference. This helps us to ensure that our platform is compatible with various devices and browsers.
Usage Analytics and Behavioural Data
We use usage analytics tools to monitor how users interact with our platform. This includes tracking pages visited, time spent on site and other metrics related to user behaviour.
Cookies and Tracking Technologies
Our site uses cookies to store preferences such as language selection or notification settings. We also use third-party services to track website interactions for analytical purposes.
Communication Preferences
We provide users with the option to opt-in to marketing communications via email, phone or post. You can manage your communication preferences at any time by logging in and accessing your account settings.
Data Storage and Retention
We store user data securely on our servers. We retain user information for as long as necessary to provide services, maintain security and comply with applicable laws and regulations.
Security and Account Protection
We implement robust security measures to protect user accounts from unauthorised access. This includes password protection, account locking after multiple failed login attempts and two-factor authentication (2FA).
User Rights Regarding Personal Data
You have the right to review and correct your personal data stored by us at any time. You may also request deletion of your account.
Data Correction or Deletion Requests
To request correction or deletion of your personal data, please contact our support team via email or phone.
Third-Party Services or Integrations
Our site integrates with third-party services such as social media platforms and analytics providers. These integrations enable us to provide additional features and insights on user behaviour.
Responsible Handling of User Information
We strive to maintain the highest standards of data protection, adhering to applicable laws and regulations.
Age Restrictions and Minor Protection
Our platform is restricted to users aged 18 or above, as per our terms of service. We also have measures in place to prevent children from registering for accounts.
Compliance with Applicable Privacy Regulations
We comply with relevant data protection legislation such as GDPR (EU General Data Protection Regulation) and applicable laws worldwide.
Platform Monitoring for Security and Fraud Prevention
Our platform includes monitoring systems that detect potential security threats, such as phishing attacks or malware, to prevent harm to our users.
Session Management and Login Protection
We implement robust session management techniques to protect user sessions from tampering. We also provide 2FA login protection for enhanced account security.
Use of Anonymised or Aggregated Analytics Data
In some instances, we use anonymised analytics data to improve platform functionality and performance without compromising individual privacy.
Technical Logs and Operational Diagnostics
Our technical logs are used solely for operational diagnostics and system maintenance purposes.
